Below is the update I received from South West Water on Thursday 6th June:
"As our work continues, with colleagues working day and night to flush the network to remove any further contamination, we want to thank our customers, visitors and local businesses for their continued patience. Our teams are incredibly grateful for the kindness shown as they work hard to resolve this.
We are tonight starting further work to ice pig or high velocity flush larger pipes further into our network in the Boohay supply area– continuing our operational programme as we work hard to meticulously clean our network. We are sorry for the ongoing disruption this incident is causing, particularly for those customers affected by this work.
Our priority is the health of our customers, businesses and visitors. We would like to remind people that it is important to continue to use water around their homes for washing, cleaning and flushing toilets. As pipes in customer homes are smaller when compared with those on our network, water moves through home plumbing at a much greater speed cleaning customers pipes as they use water. However, please ensure water is boiled before any consumption like drinking, washing food and brushing teeth.
We are continuing to support our customers with water deliveries to their homes and businesses, as well as our customer van on the ground to answer customer questions and concerns.”
I received a further update on Friday 7th June:
"We are working on the next phase of our detailed cleansing programme - using an ‘ice-pigging technique’ on our network. We do appreciate this is further disruption for our customers and it is taking time to work through. We can see from the sampling results that our interventions are working but there remains more to do to be confident it is safe to lift the boil water notice for customers across Kingswear, Upper Brixham and Hillhead. In the meantime, our teams are out everyday meeting with customers, visitors and businesses, doing all they can to ensure people have bottled water and to answer any questions they may have. We are grateful to everyone who has taken the time to visit our community van and drop in sessions.”
Please be assured, I will continue to hold SWW to account during dissolution and after the general election, should I be re-elected.